Hilton's Commitment To Digital Accessibility
We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.
To ensure this, Hilton is committed to maintaining compliance with the Level A success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1).
Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology.
In addition, our websites allow guests the means to locate and book rooms with the specific accessibility features that they need.
- Detailed hotel accessibility features are identified for all hotels
- Room descriptions include accessibility features for individuals with mobility and hearing disabilities
- Search results have filtering options to narrow down accessible room choices
If you have additional questions about the accessibility features of the hotel or have a request related to a disability, please contact the hotel directly and press the associated button to reach the front desk.
If you have questions or would like to report an issue relating to the accessibility of this website, please email Web.Accessibility@Hilton.com. If you have difficulty using our website because of a disability, 24/7 support is available from our list of U.S. and Global Support Numbers.
Accessible Hotel Features
- Accessible business center
- Accessible concierge desk
- Accessible elevators
- Accessible exercise facility
- Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
- Accessible hotel restaurant
- Accessible meeting rooms
- Accessible parking
- Accessible parking spaces for cars in the self-parking facility
- Accessible public entrance
- Accessible registration desk
- Accessible route from the accessible public entrance to the accessible guest rooms
- Accessible route from the accessible public entrance to the registration area
- Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
- Accessible route from the hotel’s accessible public entrance to at least one restaurant
- Accessible route from the hotel’s accessible public entrance to the business center
- Accessible route from the hotel’s accessible public entrance to the exercise facilities
- Assistive listening devices for meetings upon request
- Audible alerts in elevators
- Bathroom doors at least 32 inches wide
- Bedroom doors at least 32 inches wide (812 mm)
- Braille room numbers
- Closed captioning on televisions or closed captioning decoders
- Emergency Call Button on Phone
- Grab bars in bathroom
- Hotel complies with ADA Guidelines
- Hotel comply with the Americans with Disabilities Act of 1990
- Inflatable chair available to assist in getting in and out of a bath
- Level or ramp entrance into the building
- Lower or Adjustable Closet Rod
- Lowered bed
- Lowered buttons in elevators
- Lowered emergency evacuation instructions
- Lowered light switches
- Lowered peephole in door
- Lowered shelf storage
- Lowered sink
- Lowered thermostat controls
- Lowered toilet
- Portable shower chairs
- Public Areas/Facilities accessible for physically challenged
- Roll-in Shower
- Room Accessible by Request
- Rooms accessible to wheelchairs (no steps)
- Serv support animals welcome
- Strobe alarms
- TTY for guest use
- Valet only parking
- Vibrating fire alarm available
- Visual alarm for hearing impaired
- Visual alarms for hearing impaired in hallways
- Visual alarms for hearing impaired in public areas
The following features are not available:
- Accessible route from the hotel’s accessible public entrance to the spa
- Accessible route from the hotel’s accessible public entrance to the swimming pool
- Accessible swimming pool
- Accessible transportation with advance notice
- Van-accessible parking in the self-parking facility